Payment

Payment Policy

The Ordinary organizes its rules on currency, payment methods, and refunds in the following sections. This page applies specifically to theordinaryd.shop.

How The Ordinary handles currency and methods
Customers using theordinaryd.shop can rely on the following The Ordinary guidance about currency and methods. Approved refunds are processed to the original payment method within 10 business days after return inspection and approval. Payment questions may be sent to Support@Theordinaryd.shop or 3104388934.

Our approach at The Ordinary to billing checks
For purchases made through theordinaryd.shop, The Ordinary applies the following guidance on billing checks. Secure payment information is processed by Shopify and authorized payment providers. The Ordinary does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

Our approach at The Ordinary to refunds and payment help
The following refunds and payment help guidance applies to the The Ordinary storefront at theordinaryd.shop. Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

secure processing at The Ordinary
The following secure processing guidance applies to the The Ordinary storefront at theordinaryd.shop. Every listed price and charge is processed in USD. We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The payment options actually available for an order are displayed securely at checkout.

currency and methods at The Ordinary
The Ordinary publishes this currency and methods guidance for customers using theordinaryd.shop. About Credit/Debit Card

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theordinaryd.shop
Phone: 3104388934
Physical address: 201 SE 4th St, Oklahoma City, Oklahoma, 73129, United States